Privacy Policy

At Family Siding, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.familysiding.com, or engage with us.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website.

1. Information We Collect

We collect two types of information:

Personal Information:
Includes information that identifies you as an individual, such as:
- Name
- Email address
- Phone number
- Address (if provided)

This information is collected when you:

Submit a “Contact” or “Request a Quote” form on our website.
Contact us via phone or email.
Non-Personal Information:
Includes anonymous data that does not directly identify you, such as:
- Browser type and device type (mobile, tablet, or desktop).
- IP address and general geographic location.
- Pages visited and time spent on the site.
- Referring URLs (the site you visited before ours).

2. How We Use Your Information

The information we collect is used for the following purposes:

Responding to your inquiries and providing quotes.
Scheduling consultations or services.
Improving our website and user experience.
Sending marketing communications (only if you have opted in).
Analyzing trends and website performance.

We will not sell, rent, or trade your personal information to third parties.

3. Sharing and Disclosure of Information

We may share your information in the following situations:

Service Providers: With trusted third parties who assist us in delivering services (e.g., email hosting, marketing, or analytics).
Legal Obligations: When required by law or to comply with legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, but it will remain subject to this Privacy Policy.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies allow us to:

Save your preferences for future visits.
Track website usage and analyze trends.
Provide personalized content and advertisements.

You can manage or disable cookies through your browser settings, but some features of the website may not function properly without them.

We may also use pixel tags or web beacons to monitor how you interact with our website or email communications.

5. Data Protection and Security

We take reasonable precautions to protect your personal information, including:

Using secure servers and SSL encryption.
Restricting access to personal data to authorized personnel only.

While we strive to protect your data, no system can guarantee 100% security.

6. Retention of Information

We retain your information only as long as necessary to:

Fulfill the purpose for which it was collected.
Comply with legal or regulatory requirements.

You may request to update or delete your personal information by contacting us directly.

7. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections or updates to your information.
Opt out of marketing communications by clicking “unsubscribe” in our emails or contacting us directly.

8. Links to Other Websites

Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

9. Policy for Minors

Our website and services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised date. Please check this page periodically for updates.

11. Contact Us

If you have any questions about this Privacy Policy or wish to update, access, or delete your personal information, please contact us:
Email: info@familysiding.com